NEW RELEASE - MY ZOO - AVAILABLE NOW!

Delivery & Shipping

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My Family Book offers standard shipping which is tracked worldwide. Free shipping is available with minimum spend as detailed below and will appear on the checkout pages for you to select.

  • AUSTRALIA, NEW ZEALAND, UNITED KINGDOM & USA

    All orders are shipped with tracking available. Please allow 3-15 business days for delivery once shipped. Australian orders over $75 qualify for free shipping. New Zealand & American orders over $50 qualify for free shipping.

  • Rest of the world

    All orders are shipped standard airmail. There will be no tracking available and we take no responsibility for delivery failures. Please allow approximately 10 - 15* business days for delivery once shipped. If our courier provides for tracked postage to your region your order will be sent tracked.

* Please note this is the timeframe provided by Australia Post/NZ Post and it is an approximate. Where an order is not received within this time frame Australia Post/NZ Post advises it can take up to 90 business days for an investigation missing items.