PERSONALISED & LUXE SOFT BOOKS FOR INFANTS

FAQs

Until 6-9 months of age babies see in high-contrast black and white as their retina develops. Exposing baby to bold monochrome and geometric designs like all our products during the first year of baby's life:

  1. - nurtures and accelerates visual development;
  2. - stimulates and encourages brain cell growth and connections between the left & right side of the brain;
  3. - promotes physical development (like kicking, reaching, rolling, grasping);
  4. - increases concentration skills; and
  5. - enhances and fosters curiosity, creativity and confidence.

Black and white is also a calming and focusing resource for essential learning throughout the toddler and pre-school years of brain development.

Orders for Christmas 2019 must be received no later than the following:

AUSTRALIA/USA/UK: 7pm AEDT Tuesday 3 December 2019. All orders will be sent via standard tracked post which takes approximately 10 business days. If you are in a non-metro or rural location please order early to avoid disappointment.

AUSTRALIA EXPRESS: Between 4 December and 9 December 2019 we will offer an Express Post shipping option. These will be sent on 17 December 2019 and takes between 1-4 business days.

NZ: Midnight 10 December 2019. All orders will be sent tracked post which takes approximately 3-4 business days.

We strongly recommend you order as early as possible to ensure plenty of time for the post to reach you. We take no responsibility for any post service delays.

We love bringing our books out to you to feel the softness, see the photo quality and inspect the quality of all our handcrafted books! We routinely attend retail and trade events for this purpose and look forward to meeting you in 2019/2020 at:

Melbourne 18-20 October 2019 - Pregnancy Babies and Children's Expo  - Stand L14 (Melbourne Exhibition Centre)

Las Vegas 23 - 25 October 2019 - The ABC Kids Expo - Modern Child Booth 2217 (Las Vegas Convention Centre)

Canberra 26-27 October 2019 - Oh Baby! Canberra (Thoroughbred Park)

Sydney 21-24 February 2020 - Life InStyle - Kids InStyle Stand 2718K  (International Convention Centre)

We're very proud of each of our personalised My Family Books. We get to see the very best of your family in your smiling pictures & we know from personal experience just how brightly your baby will smile when they get their hands on their own My Family Book, so it is important to us to make each one as perfect as your family! As every My Family Book is handmade there can be some colour variations/vibrancy from the individual printing & washing process & shape/sizing/placement variations when being compiled. What we promise is that we will take much care to ensure your personalised My Family Book arrives looking its absolute best.

My Family Books are all handcrafted with 100% love & care. We aim to handcraft your personalised My Family Book within 10 business days of receipt of your order. If there is a delay due to demand we will put up information on the website to keep everyone up to date. We'll also let you know as soon as it is packed and in the post to you.

Once your personalised order is placed we are unable to edit the order. So long as your order has not been printed we will be able to cancel your order and arrange for you to recomplete a new order. If you have made a mistake please contact us ASAP at info@myfamilybook.com.au as printing mostly happens within a few hours of ordering.

Of course you can! We can send the order direct, just add a little note on your order to tell us it is a gift. Gift certificates are also available if you would prefer your special recipient to choose the photos & text themselves.

We use PayPal for payments which allows you to pay by your credit card safely. You do not need to have an account with PayPal to use this method of payment. If you are having issues with PayPal please contact us at info@myfamilybook.com.au as we can provide you with our bank account details to facilitate direct deposit payment.

With little hands at the forefront of the design, My Family Book measures approximately 9.5cm x 9cm x 2cm. This is the perfect size for little hands to carry and explore independently. It is also handy to attach to prams, nappy bags and pop into day care packs. It has 12 pages that feature 5 of your personal family photos and accompanying text.

All our black and white soft books have been designed in Australia and are handcrafted in our studio in New Zealand. All our books ship from New Zealand and take approximately 10 business days for tracked delivery services.

We only recommend a cold gentle hand spot wash if you find it necessary to wash your book. It comes pre-washed for you so it is ready for immediate use. There will be some fading of the colours as the books are water-resistant not watertight as we have used a non-toxic pigment ink and cotton with baby's safety paramount. Lay flat to dry in the shade/not in direct sunlight. Warm iron as necessary without any steam.

No, we are unable to make changes to the covers of our books or the borders at this time. We are hoping to release updated border functions & designs in the future.